Centro de Seguridad

We're reaching out to inform you about a fraud trend that we recently discovered. Our utmost concern is the safety and security of your deposits, and we're dedicated to providing you with the knowledge you need to protect yourself when these situations arise.

Some of our members are experiencing fraudulent phone calls from an individual who claims to be representing the Pathways Financial Credit Union fraud department. The fraudster is using deceptive methods to spoof the phone number, creating the illusion that the phone call originates from Pathways.

During the phone call, the fraudster asked members to provide the last 8 digits of their card number and their expiration date.

Please be aware that this type of phone call is fraudulent and not affiliated with Pathways in any way. Pathways Financial Credit Union will never call you and ask for PIN numbers, 2-factor authentication codes, online banking login information, email passwords, or more than the last four digits of your card number. We will only ask you to verify your personal information when YOU call us directly.

If you suspect that you have received a suspicious phone call, we urge you to take immediate action. Ask for the caller's name, hang up, and immediately reach out to our member service department at 614-416-7588. Our team will be more than happy to verify the information for you and provide necessary guidance. Your security is our top priority, and we're here to assist you every step of the way.

Thank you for helping us keep your accounts safe!

As the holiday season unfolds, we want to ensure that you have the tools to protect yourself and your finances from potential scams. Our latest newsletter is a comprehensive guide to the most recent scams targeting individuals during this festive period, along with valuable insights on how to prevent falling victim to them.

Your security is our top priority, and knowledge is your best defense. Arm yourself with the information needed to navigate the season safely: Click Here to read up on what's out there this holiday season. 

Pathways has observed a worrying surge in sophisticated fraud attempts targeting our members. These scams, often cloaked in the guise of legitimate communications, pose a significant threat to the financial health and personal security of individuals. To combat this troubling rise, we have created a guide page devoted to monitoring and sharing these active scams with you, so you are aware and prepared to protect yourself should you encounter them.

Understanding Digital Fraud: An Overview

• Brief: A comprehensive introduction to the various forms of digital fraud, including phishing, identity theft, and malware attacks.
• Source: Federal Trade Commission (FTC) - Understanding Digital Fraud
  

Recognizing Phishing Attempts:

• Brief: Tips and tricks on how to spot phishing emails, texts, and calls that may lead to fraud.
• Source: Cybersecurity & Infrastructure Security Agency (CISA) - Phishing Infographic

Scams comunes – Comisión Federal de Comercio

Mientras que los ciberdelincuentes siguen diseñando nuevos métodos para obtener acceso a datos y fondos personales, hay algunos “grapas” que siempre deben estar en la mirada. Mantente al día sobre la última información sobre las estafas comunes de la Comisión Federal de Comercio.

Más información del Gobierno

Lista de estafas y situaciones comunes de fraude compiladas por la Oficina Federal de Investigaciones.

Best Practices for Online Banking Security:

• Brief: Guidelines for maintaining strong passwords, enabling two-factor authentication, and monitoring account activity.
• Source: American Bankers Association (ABA) - Safe Online Banking Tips
  
  

Fraud Prevention Checklists:

• Brief: A downloadable checklist for everyday use to prevent falling victim to common fraud schemes.
• Source: National Credit Union Administration (NCUA) - Fraud Prevention Center

Identity Theft: What It Is and How It Happens

• Brief: An in-depth look into the nature of identity theft, common tactics used by thieves, and the impact it can have on victims.
• Source: Federal Trade Commission (FTC) - About Identity Theft

Preventing Identity Theft: Best Practices

• Brief: Strategies for safeguarding personal information online and offline to prevent identity theft.
• Source: FTC - Protecting Your Identity

Fraud Alerts and Credit Freezes

• Brief: Explanations on how to place fraud alerts or freeze credit to prevent further damage.
• Source: FTC - Credit Freeze FAQs

Identity Theft Recovery Plans:

• Brief: Step-by-step advice on what to do if you’re a victim of identity theft.
• Source: Federal Trade Commission (FTC) - Identity Theft Recovery Steps